Privacy Policy
Site Launch is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We collect the following types of information:
Information You Provide
Name
Email address
Business or project details
Website preferences
Any files or content you choose to upload (e.g., images for your site)
Automatic Information
When you interact with our website or emails, basic technical information may be collected automatically by our service providers (e.g., IP address, browser type).
2. How We Use Your Information
We use your information to:
Provide our website-building and setup services
Communicate with you about your project
Send required instructions and onboarding details
Deliver your completed website
Maintain customer records
Improve our services
We do not sell or share your personal information for marketing.
3. How Your Information Is Stored
We securely store your information using trusted third-party tools:
Tally (form submissions)
HubSpot (customer relationship management and email communication)
Hostinger (hosting services you purchase)
These platforms maintain their own security and compliance standards.
4. Payment Information
We do not collect or store payment details.
Any payment for our services is processed securely by third-party payment platforms (e.g., Stripe).
5. Sharing Your Information
We only share information when necessary to complete your project, such as:
Accessing your Hostinger account where permission is explicitly granted by you
Using tools required to deliver or manage your website
We do not share your information with unrelated third parties.
6. Data Retention
We keep your information only as long as it is needed to:
Provide our services
Maintain project records
Comply with legal obligations
You may request deletion at any time.
7. Your Rights
Depending on your location, you may have the right to:
Access your data
Correct your data
Request deletion
Withdraw consent
Ask how your data is used
To make a request, contact: support@site-launch.com
8. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
However, no online system is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@site-launch.com.
